Web montior agent is throwing SSL handshake error when it attempt to connect to an internal https URL via a proxy server. But the web monitor agent can connect successfully to an external https URL through the proxy server.
ERROR MESSAGE:
DEBUG [COLLECTION[32]-3] com.quest.monitoring.agent.webmonitor.collector.URLCollectionTask - Collection for the URL: https://hostname:port error!
javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
The network is setup to bypass proxy server for all internal URL. Hence, the proxy server reject the SSL handshake when web monitor agent attempt to connect to the internal URL via the proxy server.
WORKAROUND
Disable proxy in the web monitor agent properties when setting up the agent to monitor an internal https URL.
