Return
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Title
Scheduled report email contain unreadable attachments and file names -
Description
Scheduled email reports send by Change Auditor are delivered with unreadable attachments and file names.
For example:
=utf-8BQ2FwaXRhbEFjY2VzcyBQQ0kgRklNIFJl
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Cause
The name of the Search\Report and the attachment are too long to be processed by the SMTP server. In the example, the attachment name was 120 characters. -
Resolution
The limitation is with the SMTP server rather than the Change Auditor Coordinator. Determine the maximum file length that can be processed by the SMTP server based on the vendor documentation and set the Change Auditor Search\Report names accordingly.