After executing a SQL statement, the results that are displayed in the data grid are not correct. Instead of displaying what was expected, a bunch of questions marks and other symbols were displayed.
Oracle client being used is not supported.
Update your Oracle client to a version that is supported by the version of Toad for Oracle you are using. You can find out what Oracle client version is supported by looking at the System Requirements section of the ToadGettingStartedGuide.pdf file. It can be found, by default, in the C:\Program Files\Quest Software\Toad for Oracle x.x\docs directory.