Return
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Title
Stat log in raised error Unable to insert connection record. -
Description
Stat log in raises the error 'Unable to insert connection record.
Error is: SQLCODE=0, SQLDBCode=1, SQLNRows=0, SQLErrText=ORA-00001: unique constraint (STAT.CONNECTION_MGMT_PK1) violated
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Cause
Citrux permission issue -
Resolution
Solution:
1. This error is due to because Stat Windows Client is running on Citrix platform. Suggest customer to check with the Citrix Administration about permission account and Stat folder software. Grant correct permission for the Citrix server account.