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Title
WARNING: [4951-33-113-00000000] Unable to migrate message -
Description
08:02:14 WARNING: [4951-33-113-00000000] Unable to migrate message:
08:02:14 Msg: (OF39E74161:45061405-ONC125793C:004E76AE)
08:02:14 Folder: (~SENT)
08:02:14 Subject: (Test Message.)
08:02:14 Sender: ("Tuser" <Tuser@domain.com>)
08:02:14 Date: (Wed Nov 1, 2012)
08:02:14 Original message: notes:///C12567A7004DB575//39E7416145061405C125793C004E76AE
08:02:14 Unable to export RTF body.
08:02:14 Received an exception 0xC0000005 from RtfExportFunc: -
Cause
Message corruption or Notes Client RTF export functions may be to blame, the message may still migrate regardless of this warning.
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Resolution
Open the Notes client and source mail box, enable the Address toolBar in Notes and enter the message ID as described in the log file I.E: notes:///C12567A7004DB575//39E7416145061405C125793C004E76AE
This will show the message and you can check for any strange content, it could be a large attachment that cannot be exported or something wrong with the formatting.
- Try exporting the message to RTF with the Notes client, if it fails natively then the Notes Migrator will also fail when exporting.
- Try installing a newer version of the Notes client as this may help export, I.E 8.0.x - Because Notes Migrator uses the RTF export function of the Notes client, changing the Notes client does help, from R7 onwards Notes had a better RTF export engine.
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Additional Information
To change the behaviour of the Notes Migrator RTF export, add the following to the Global default settings via Edit | Global Default Settings from the Notes Migrator GUI.
[Exchange] Data Migr
RewriteRTF=<#>
Type: integer. Optional. Default: 0
A single digit, 0–7, that specifies which (if any) of migrating mail, appointment
and task items the Wizard should pass through Microsoft’s rich-text converter—
which in many cases will refine the exported compound document format from
Notes’ own converter. The parameter value must be one of these digits:
0: None 4: Tasks Only
1: Mail Only 5: Mail + Tasks
2: Appts Only 6: Appts + Tasks
3: Mail + Appts 7: Mail + Appts + TasksThis information is also found in the NME_Params_Ref.pdf, included with the installation.