System Locks Up During PST Import Process After Locking The Screen (4238405)

When using the PST Importer, and begin processing messages, the screen is locked. The session is now locked up and the system no longer responds.

This has been identified as a product defect in Archive Manager PST Importer up to and including Archive Manager 4.1.2.
Development is working on the problem.

The Tracking Number for this issue is ST69278

STATUS:
To be fixed in a future version of Archive Manager

WORKAROUND:
1. Do not lock the screen while doing a PST Import

2. Wait for the process to complete, after which the terminal will now respond.