Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
User "Outside your Dropbox Team" permission is not migrated
Description
When migrating from DropBox to OneDrive, permissions for a user that exists in the target but is listed as "Outside Your Dropbox Team" in Dropbox are not migrated.
Cause
This is a known issue for versions of Essentials for Office 365 prior to version 2.3
Resolution
Upgrade to Essentials for Office 365 version 2.3 or later.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Essentials for Office 365
Topic(s):
Troubleshooting
Article History:
Created on: 8/28/2019 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
Search All Articles
IE 8, 9, & 10 No longer supported
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.
