Trying to view the MessageStats Reports from a computer other than the MessageStats server using an account that is not a local Administrator on the MessageStats server results in the errror: "Failed to get Registry value ApplicationRootPath"
This is due to the local Users group on the MessageStats server not having Read rights to one or more of the following Registry Hives:
32-bit servers:
HKEY_LOCAL_MACHINE\SOFTWARE\Quest Software
HKEY_LOCAL_MACHINE\SOFTWARE\Quest Software\MessageStats
HKEY_LOCAL_MACHINE\SOFTWARE\Quest Software\MessageStats\ClientDb
64-bit servers:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Quest Software
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Quest Software\MessageStats
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Quest Software\MessageStats\ClientDb
32-bit servers:
HKEY_LOCAL_MACHINE\SOFTWARE\Quest Software
HKEY_LOCAL_MACHINE\SOFTWARE\Quest Software\MessageStats
HKEY_LOCAL_MACHINE\SOFTWARE\Quest Software\MessageStats\ClientDb
64-bit servers:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Quest Software
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Quest Software\MessageStats
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Quest Software\MessageStats\ClientDb
Also ensure the local Everyone group is a member of the local Web Report Users group on the MessageStats server
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