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Title
Accidently Move Workstation without processing and Workstation moved to new Domain -
Description
Accidently ran Discovery then Move, did not run Processing first. PCs moved to new domain.
All files and user profile are not visible to user when login.
Workstation was moved back from New Domain to Source but unable to perform discovery from RUM
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Cause
Remote Registry Services is not found with the selected service account caused by Target Domain GPO has been applied and Source Domain GPO did not apply the required specific permission on the workstation for the service account to view the service Remote Registry. -
Resolution
***Below resolution works by case basis on the customer has different environment config.
Resolution 1
1) Verify target Domain Group Policy applied and changes made by Target Domain.
2) Reverting any changes on the workstation after moving the workstation back to Source Domain.
Resolution 2
1) Unjoin Domain on the affected Workstation. Verify and revert the changes made by Target Domain GPO
2) Rejoin Workstation to Source Domain
3) Verify Service accounts are able to view the services for Remote Registry and it must be running.
Perform RUM discovery and Processing and Move once all has been rectified