Some Toad icons, buttons, and/or windows are cut off. Options cannot be accessed. (4229653)

Chat now with support

Return

Feedback Submitted

Did this article solve an issue for you?

Select Rating

Title

Some Toad icons, buttons, and/or windows are cut off. Options cannot be accessed.
Description

There are some windows in Toad that get cut off. The buttons, icons, sliding bars, etc can't be accessed. This is not an issue in all windows and other software seem ok.
OK, Apply, Cancel buttons are cut off or not displayed at all. Windows maybe too large on the Monitor to resize, minimize, or maximize.
Cause

Windows Control Panel display/font setting is too big.
Resolution

RESOLUTION:
Adjust Windows settings back to default (small). Go into Control Panel | Display | Appearance -- set "Font Size = Normal" (or Control Panel | Display -- set to "Smaller - 100%(default)").
STATUS:
Fixed in Toad Data Point 3.7. The most current version of Toad can be downloaded here.
Defect ID

QAT-2164
Additional Information

Further information and workaround about this kind of issue with Windows: http://blogs.msdn.com/b/developingfordynamicsgp/archive/2009/11/25/windows-7-bitmap-fonts-and-microsoft-dynamics-gp.aspx?CommentPosted=true Note, the workaround provided in the article is not Quest Software information/findings and is only provided for reference.

Feedback Submitted

Did this article solve an issue for you?

Select Rating

Title