Administrative Service user account lockouts after changing password (4228331)

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Title

Administrative Service user account lockouts after changing password
Description

Constant lockouts of the user account (SLUser) used for the Administrative Service.
Cause

The "user" account is added to the machine when Administrative rights are needed. There is a token granted to that account that does not get refreshed until reboot. This can cause the old account to remain on the machine sending back bad password requests.
Resolution

WORKAROUND for version 10.0 or earlier:
1. Disable the old SLUser account.
2. Use a new SLUser account for all Administrative Services.
3. Reboot any machine that is still effected.

STATUS:
Issue resolved in version 10.1. The latest version of Desktop Authority can be downloaded from here.
Defect ID

DAMS-2214

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