Some OUs may be missing or not displayed when browsing for Active Directory objects to add within the Change Auditor Client (4219739)

Some OUs may be missing or not displayed when browsing for Active Directory objects to add within the Change Auditor Client

When using the Add | Subsystem | Active Directory functionality to add an Active Directory container (OU), the desired OU is missing from the tree view.

This behavior is caused by a lack of Active Directory Read / List permissions assigned to either the user logged to the Change Auditor Client host, or saved credentials of the user, assigned to the connection profile being used when logging in to the Client.

To resolve this behavior, assign the appropriate Active Directory Read / List permissions to the Change Auditor user account being used to log into the Client. 

If the permissions already exist but the OU is still not being displayed, ensure the Client connection profile does not have credentials saved for a different user account.  More details on correcting this can be found in the following Knowledge Base article:

Client Connection Profile opens client using a different user account from the logon user: https://support.quest.com/kb/205312