RESOLUTION:
1. Go to Home / Administration / Cartridges / Cartridge Inventory
2. In the upper right hand do a search for VMware
3. Highlight the status and see if it says: "Partially Enabled"
4. If that is the case, try to enable it but if you have any issue then try to restart Foglight the Management Server Service.
5. If it still does not work you can open a case with Quest support.