For versions of MessageStats up to 6.8:
- Open Server Manger on each Client Access Server
- Expand Roles and select Web Server (IIS)
- Scroll down to the Role Services section and click Add Role Services
- Under Management Tools, install IIS 6 WMI Compatibility and IIS 6 Scripting Tools
- Once these have been added, rerun the IIS Log \ Owa gathering
Note:
For MessageStats 6.8.1 and above and when gathering against Exchange 2010:
It is no longer needed to enable the "IIS 6 WMI Compatibility" and "IIS 6 Scripting Tools" components. MessageStats 6.8.1 and above can use the native IIS 7 WMI classes,
- Open Server Manger on each Client Access Server
- Expand Roles and select Web Server (IIS)
- Scroll down to the Role Services section and click Add Role Services
- Under Management Tools, install IIS Management Scripts and Tools
- Once the role have been added, rerun the IIS Log \ Owa gathering
If you are gathering against Exchange 2007 the IIS 6 WMI Compatibility Role service is still required.