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Title
Dell Updates Catalog and Supported Models on KACE SMA -
Description
Dell Updates Schedules listed at the KACE SMA (Systems Management Appliance) | Inventory | Devices | Dell Updates are displaying the following messages:
- This system is not supported by the Dell Updates Catalog.
- Dell Client Updates are available for some Precision, Latitude, and OptiPlex systems running the Windows operating system.
- Dell Server Updates are available for Dell PowerEdge systems running the Windows operating system. Dell Server Updates for PowerVault systems are also supported.
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Cause
This knowledge base article describes which Dell models are listed under "Enterprise Client" business class models and are supported by the KACE SMA Dell Updates Schedules feature and included in the update feed from Dell.
Dell Catalog Updates simplifies updating BIOS, Firmware, Dell Utilities, and Drivers for many business class models and product lines.
Systems include many Latitude, Optiplex, PowerEdge, Precision, Equallogic, Powervault and Tablet models.
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Resolution
For more information on this topic, please see the KACE-SMA Course 4 Agent Managed Device Security-Web-based Training.
To differentiate the Dell "For Home and Home Office" model variants with "Enterprise Client" business class models please refer to Dell Updates Catalog Supported Model website.
Note: Using the KACE SMA, you can keep your Dell devices up-to-date with the latest Dell Catalog Updates. The Dell Catalog files will only contain the latest version available for the compatible systems at the following sites Dell Technical Resources and Dell Drivers & Downloads.
These sites are under Dell Technical Support and must be accessible for the KACE SMA to complete the Dell Updates Catalog downloads.
If the KACE SMA displayed Dell Devices not supported by the Dell Updates Catalog, click the link below the device details link "support.dell.com" which will embed the device Service Tag No# and brings you to the Dell Support website for more details.