Date: 23-06-2011
Affected Product: Netvault Backup
Versions: 8.22 up to 8.5.3
OS Version: All Windows
Plugin version: Lotus Notes
Application version: N/A
Description: Lotus Notes backup hangs during data transfer at indeterminate points. The following message is seen in the System Log:
17.06.2011 12:25:12 Process C:\Program Files\BakBone Software\NetVault\bin\nvnoteagent.exe (4112/0x1010) has terminated abnormally
Symptoms:
Lotus Notes backup hangs during data transfer. The following message is seen in the System Log:
17.06.2011 12:25:12 Process C:\Program Files\BakBone Software\NetVault\bin\nvnoteagent.exe (4112/0x1010) has terminated abnormally
The cause was a network connectivity issue due, in this case, to a network port losing 1GB network connectivity and going over to 10/half duplex (whilst in operation). Once this was rectified the job ran without error.
