Date: Oct 2010
Affected Product & Version: NSD all versions
Affected Module & Version: N/A
OS Version: any
Symptoms:
SmartDisk fails and analysis shows any of the following entries in logd trace located in $IDP_ROOT/foundation/trace/...
Failed SQL insert into log table: 2570 0 'disk I/O error'
Failed SQL insert into log table: 10 0 'disk I/O error'
Failed SQL insert into log table: 14 0 'unable to open database file'
Cause:
A third party program has accessed temporary files and prevented these files from being deleted.
Configure Anti-virus or indexing software so that SmartDisk files are not scanned.
Explanation:
SmartDisk uses SQLite to write logfiles. SQLite creates temporary files during a transaction, and then deletes them. If another application accesses the temporary files whilst SQLite is deleting them, these errors result.
