Date - 11/2007
Affected Product & Version - NetVault: Backup 7.4.5 and later
Affected Module & Version - APM for Microsoft SQL Server (Version 5.0)
OS Version - Windows 2000/2003
Application Information - SQL Server 2005
Description:
Restoring the SQL Server "master" database fails.
Symptoms:
Restoring the "master" database, which was backed via type VSS, can fail with the following error:
Failed to restore files for database master
Please ensure that SQL Server Instance ' ' is not running.
The SQL Server instance must be stopped before restoring the "master" database.