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Title
Creating VDL fails with "exceeding license" -
Description
Title: Creating VTL fails with "exceeding license"
Date: 05-Sep-2006
NV Version: 7.4.2
OS Version: Windows 2003
Application version:
Plugin version:
Description: Addition of VTL generates error messages relating to the physical library license.
Symptoms:
A Customer bought a license for a library with 16 slots but the library actually had 17. They also had a license for a 2TB VTL.
The process was:
1) tape library was added
2) the license was added and did not flag that the license was a slot short and missing DSD licences, and appeared to function correctly.
3) Then the VTL was added with X slots and Y drives. This failed to add correctly and was unusable.
The following messages were generated in the binary log in relation to the VTL addition:
Information 2006/08/24 08:50:19 0 Media SVR-BACKUP-02 Adding a library
Information 2006/08/24 08:50:19 0 Media SVR-BACKUP-02 (SVR-BACKUP-02: E:\VDL\VDL-1) Drive 'DRIVE 1:SVR-BACKUP-02' has been added
Information 2006/08/24 08:50:19 0 Media SVR-BACKUP-02 (SVR-BACKUP-02: E:\VDL\VDL-1) Drive 'DRIVE 1:SVR-BACKUP-02' has been added
Information 2006/08/24 08:50:19 0 Media SVR-BACKUP-02 (SVR-BACKUP-02: E:\VDL\VDL-1) Drive 'DRIVE 2:SVR-BACKUP-02' has been added
Severe Error 2006/08/24 08:50:19 0 Media SVR-BACKUP-02 Exceeding license for DSD(TM) (have '6' licensed for '0')
Severe Error 2006/08/24 08:50:19 0 Media SVR-BACKUP-02 Exceeding license for tape library slots (have '17' licensed for '16')
Information 2006/08/24 08:51:26 0 Media SVR-BACKUP-02 Media Manager Stopping -
Resolution
The underlying reason for this is that the physical library licence is exceeded. Unfortunately, this wasn't flagged up while adding the physical library, but the trying to add a virtual library is enforcing this for the physical one. This needs to be addressed by obtaining the correct physical library licence - once it is licenced correctly, the virtual library can be added without a warning. A workaround for this is to add the VTL before adding any physical library. -
Additional Information
BakBone SFDC Solution Number: 00001472