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Title
Writing to Smartdisk and the NetVault log reports Transfer to the device has stalled. -
Description
Date: Feb 2010
Affected Product & Version : NVBU 8.5; NSD 1.01
Affected Module & Version : N/A
OS Version: Any
Symptoms:
On checking the NetVault log for a backup job writing to SmartDisk the following entries are noticed...
Transfer to the device has stalled
Transfer to the device is no longer stalled
Cause:
When the Plugin on the client is unable to send network traffic to SmartDisk for a period of 15 seconds, the message "Transfer to the device has stalled" is logged.
At the point when communication is restored, the message "Transfer to the device is no longer stalled" is logged.
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