It is observed that backup jobs fail with: "Error Message: 2376 - Unable to attach the status port monitor. Please make sure the port range specified in the configuration are available. Status port ranges can be configured in the service configuration file"
Range of ports used by vRanger are in use, possibly by other applications running on the vRanger server.
Please try the following to fix your error:
1) Edit the Vizioncore.vranger.service.exe.config file.
The default location for 6.x version is "C:\Program Files (x86)\Quest Software\vRanger\Service"
Version 7x "C:\Program Files\Dell\vRanger"
Range of ports used is defined by the following entries
<add key="StatusPortMinimumPortNumber" value="51000" />
<add key="StatusPortMaximumPortNumber" value="52000" />
- enter the desired value for the Maximum, typically change to 54000
- save the file
2) Restart vRanger services
- stop vRanger API service (Dell vRanger API service in 7x)
- stop vRanger FLR service (Dell vRanger FLR service in 7x)
- stop vRanger Service (Dell vRanger service in 7x)
- start vRanger Service (Dell vRanger service in 7x)
- start vRanger FLR service (Dell vRanger FLR service in 7x)
- start vRanger API service (Dell vRanger API service in 7x)
3) Reinstall the vranger software and did not get the error message Unable to attach status port monitor.