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An error message pops up when attempting to add repository to vRanger. Error message "Failed to connect to repository. Please verify your credentials (if applicable) and ensure the directory path is correct."
Cause
Possible causes:
The account being used to add the repository is different from the account used to run the vRanger services.
The account does not have the required read/write permissions to access the shared directory.
Resolution
Possible resolutions:
Please change the repository account to the same account as the vRanger service account.
Check to make sure the user has the appropriate read/write privileges to access the shared directory.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
vRanger
5.3, 5.2.3, 5.2.1, 5.2
Topic(s):
Technical Solutions
Article History:
Created on: 1/24/2012 Last Update on: 5/7/2023
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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