Date: 05/11
Affected Product & Version: NetVault Backup 8.5 and greater
Affected Module & Version: NetVault Bare Metal Recovery Plug-in Live Client (Formally VaultDR Online)
OS Version: Supported Linux client platforms
Application Information: n/a
Description:
The Storix component used by the NetVault Bare Metal Recovery (NVBMR) Plug-in Live Client backup that creates the boot media used for recovery cannot function correctly if the system is booted with a Xen kernel.
Symptoms:
NVBMR Plug-in Live Client backups fail with messages similar to:
Cannot find the XEN hypervisor file which the system was booted with.
Without this, it is not possible to perform a system installation.
You should create the file /storix/config/multibootfile with a line
specifying the full path to the hypervisor file and recreate the boot
media.
Failed to launch STORIX stmakeboot command.
There are two solutions for this problem; the first is to boot the machine from a non-xen kernel. Consult the OS documentation for instructions on modifying the boot kernel.
If it is not possible to use a non-xen kernel, then the following workaround is the only option:
1. Examine the file "/boot/grub/grub.conf" and find the stanza from which the machine was booted.
Look for a line similar to the following: "kernel /xen.gz-2.6.18-53.el5". This is the xen kernel the system boots from.
2. Create a new file, "/storix/config/multibootfile" with a line specifying the full path to the hypervisor file. Generally, the boot kernel file is located in /boot, so using the example in step 1, the new line will be "/boot/xen.gz-2.6.18-53.el5".
BakBone SFDC Solution Number: 00006248
