Scheduled archives are failing with "Value cannot be null. Parameter name: source" (4044645)

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Title

Scheduled archives are failing with "Value cannot be null. Parameter name: source"
Description

Scheduled archives are failing with "Value cannot be null. Parameter name: source" error after upgrade from 6.1.3 or older to 6.2.xx
Cause

This has been identified as a product defect # RR-107976.
Resolution
Patch Disclaimer:

Patches are provided as is for the specific build listed.

Active support is required to download a patch. If not already logged in @ https://support.quest.com, you will be prompted to do so before you may download.

If you have an existing patch, open a service request with Support, to request a cumulative patch. Otherwise, the previous patch will be overwritten.
Follow best practice to install MSI patches per KB How to apply updates to product software.

Work Around:

Patches are available for the following builds. Download the appropriate patch and apply per KB How to apply updates to product software:
- Rapid Recovery 6.2.0.17839, P-2415
- Rapid Recovery 6.2.1.99, P-2476
If you have any questions or need assistance with a patch, please contact Support via Chat or by Service Request.
Defect ID

RR-107976

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