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Title
Scheduler Lost BakBone Time -
Description
Date: 01/07
Affected NV Version: 7.x & 8.x
OS Version: All
Plugin version: N/A
Application version: N/A
Description:
Getting error messages in your log stating; "Scheduler Lost BakBone Time".
Symptoms:
Problems running reports for certain Clients -
Resolution
Netvault can not get a proper Time Sync on your Network. Here is the workaround for Netvault: Go to your client's NVconfigurator/Time Sync tab. Remove the Server in the box as the server this client should sync with and leave the box blank. Now, select the box that says "This machine is the BakBone time server". Stop and restart Netvault Service on this client.
Continue this procedure on each client until the problem goes away. -
Additional Information
BakBone SFDC Solution Number: 00001757