When attempting a Virtual Appliance based backup it fails with the above error.
A possible cause is that the nameserver settings are incorrect in the Virtual Appliance.
Edit the Virtual Appliance DNS settings.
1. Login to the virtual appliance.
2. Using the VI text editor, edit the resolv.conf file:
vi /etc/resolv.conf
3. Enter the following text, substituting the appropriate values where indicated:
search <domain1> <domain2> <domain3>
nameserver <IP address>
nameserver <IP address>
4. Save the file.
5. Restart the VM by typing reboot at the prompt.
Refer to vRanger Installation Guide P101