Date - 04/2008
Affected Product & Version - NetVault: Backup 7.4.3 and 7.4.4
Affected Module & Version - Core possibly File System
OS Version - ANY
Application Information - N/A
Description:
Between NV 7.4.x and NV8, Media Request timeouts seem to be handled differently in terms of job status.
This affects the outcomes of depending routines such as postscripts that rely on particular job statuses to run.
Symptoms:
Under 7.4.x a media request timeout gives the following results in the logs:
Warning 2008/04/17 15:04:44 261 Media linuxparis01 Media request has expired
Error 2008/04/17 15:04:44 261 Jobs linuxparis01 Fatal error: Media request no suitable media
Error 2008/04/17 15:04:44 261 Data Plugin eonedev Backup Aborted
Error 2008/04/17 15:04:44 261 Jobs linuxparis01 Job Status: Backup Failed
Under NV 8.x it is seen as follows:
Warning 2008/04/18 10:56:17 43 Media ukw1903 Media request has expired
Severe Error 2008/04/18 10:56:17 43 Jobs ukw1903 Media Request Failed: Media request no suitable media
Error 2008/04/18 10:56:17 43 Data Plugin ukw1904 Backup Killed
Error 2008/04/18 10:56:17 43 Jobs ukw1903 Job Status: Backup Failed
Any postscript set to run after such jobs will succeed only under nV8 and won't even be invoked under 7.4.x.
This is because the NV_STATUS under 7.4.x is seen as ABORTED hence the postscript doesn't have a chance to run.
Under NV8, the NV_STATUS is FAILED as it was KILLED cleanly, thus the postscript can proceed
- Upgrade to NV 8.x
- or if you decided to remain under 7/4/x, make sure you manually run the postscript task after such failure
