Test emails sent by clicking the Send Test Email button in the Email Server Configuration window function as expected but vRanger fails to send notification emails when jobs are completed.
First we need to download and install the Microsoft SQL Server Management Studio Express MMC. This can be done by using this link. Accept all of the default options for install.
This can be the result of corruption in the dbo.emailaddress table in the vRanger Pro database. To resolve this please try the following:
1.Launch the SQL Management Studio Express.
2.Connect to the database and navigate to the dbo.emailaddress table.
3.Right-click the table and select "Open Table" (if using Management Studio for 2008, select "Edit top 200 Rows" instead of "Open Table".
4.When the table opens DELETE the email address rows (entire rows). Leave the "NULL" value row.
5.Close the table to commit the changes.
6.On the vRanger machine go to Start--->Programs--->Vizioncore--->vRanger Pro---->vRanger Pro Database and rerun the database setup.
7.Restart the vRanger services.
8.Launch the vRanger GUI.
9.Rerun the setup wizard from the "Tools" menu and re-enter the email notification portion.