How to set exceptions in the Windows XP/2K3 firewall necessary for Netvault to operate (4042520)

Date: Jan 2008
Affected NV Version: NVBU ALL
OS Version: Windows XP/2K3
Plugin version: N/A
Application version: N/A

Description:
This will show you how you can check to see if your firewall enabled using the netsh command line utility and how to set exceptions in the windows firewall necessary for Netvault to operate.

Symptoms: If the firewall is enabled and you do not set the exceptions necessary for Netvault to operate you may see the following problems.

Unknown error 3 Launching the GUI
Invalid argument when trying to open GUI
 

1. To see if the firewall is enabled, use the following command.
netsh firewall show state
Example
C:\>netsh firewall show state

Firewall status:
-------------------------------------------------------------------
Profile = Domain
Operational mode = Enable
Exception mode = Enable
Multicast/broadcast response mode = Enable
Notification mode = Enable
Group policy version = Windows Firewall
Remote admin mode = Disable

If Operational mode = Enable, then Windows firewall is on
If Operational mode = Disable, then Windows firewall is off

If Exception mode = Enable, then Windows firewall will allow exceptions.
If Exception mode = Disable, then Windows firewall will not allow exceptions. In this mode you will be able to add the exceptions Netvault needs to run.

To set the exceptions in the windows firewall you will need to run the scripts attached to this solution.
Note:
If you are going to backup the netvault server or you have a smart client you will need to run both the client and server scripts.

Attached files:
XPSP2FW_ADD_NETVAULT_CLIENT.CMD Adds NV Client to firewall
XPSP2FW_ADD_NETVAULT_SERVER.CMD Adds NV Server to firewall
XPSP2FW_DELETE_NETVAULT_CLIENT.CMD Removes NV Client from firewall
XPSP2FW_DELETE_NETVAULT_SERVER.CMD Removes NV Server from firewall

Note: These scripts are written for default install path

BakBone SFDC Solution Number: 00003430