Return
-
Title
Cannot add repository to vRanger -
Description
When attempting to add a repository the following error is observed:
"Unable to connect to the destination repository Repository 192.168.0.1 could not be resolved to an IP address"
-
Cause
Database contains multiple entries of repository path which are not marked as deleted. -
Resolution
Before undertaking the below steps I would strongly recommend to use the instructions on the following KB to perform the backup of your SQL database before running the installation package.
Open SQL Server Management Studio
Expand 'vRangerPro'
Expand 'Tables'
Right Click on Repositories.dbo
Select 'Edit top 200 rows'
Confirm Column named 'Is Deleted' contains correct entry for each Repository currently configured.
Modify any entry that is not up to date.
Stop & Start Dell services in following order.
- Stop "vRanger Catalog Service"
- Stop "vRanger File Restore Service"
- Stop "vRanger API Service"
- Stop "vRanger Service"
- Start "vRanger Service"
- Start "vRanger File Restore Service"
- Start "vRanger Catalog Service"
- Start "vRanger API Service"
Test the addition of the repository now.