Getting grace period expired emails about working Core server (4040542)

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Title

Getting grace period expired emails about working Core server
Description

Getting "grace period expired" emails about working Core server. Core is able to communicate with the Licensing Portal and there are no errors/warnings in Core console about grace period
Cause

The issue is usually caused by migration of the Core server, which is creating duplicate entries in Licensing Portal, Cores
Resolution
To resolve the issue, please perform following steps:
- navigate to the Licensing Portal https://rapidrecovery.licenseportal.com
- click on Cores on the left side
- spot 2 Core servers that are having the same name. The old Core is usually having all 0 and outdated timestamp of the last contact
- delete the old Core entry
- verify that emails about grace period are no longer being sent

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