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Title
A disk or disks show greyed out during a restore job configuration -
Description
Customer is configuring a restore job for a VM. A disk drives is grayed out. -
Cause
The disk configuration of the VM that was backed up had a disk stored in the root of the datastore.
VmConfig.metadata has following line in Hard Disk description:
<fileName>[Datastore] vmname.vmdk</fileName>correspondingly Manifest has following:
<FileMapEntry SourceFile="'vix:r:host.corp:902:[Datastore] vmname.vmdk'".... -
Resolution
While it is acceptable from VMware to place a disk on the root of a datastore, but vRanger is unable to allow the restores to work correctly for this type of setup.
Quick workaround is to make vRanger believe that disk resided in some subdirectory instead of root of the datastore.1. Lines should be changed correspondingly:
VmConfig.metadata:
<fileName>[datastore] vmname/vmname.vmdk</fileName>Manifest.metadata:
<FileMapEntry SourceFile="'vix:r:host.corp:902:[datastore] vmname/vnmane.vmdk'"....2. After the change to the 2 files a Restore from Manifest should be used to perform the restore that is needed.
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Additional Information
Original VM should be reconfigured: The disk on the root of the datastore should be detached, disk should be moved to a subdirectory, then the disk should be reattached back to VM.