Seed Import Server Connection Time Out (4039227)

Seed import jobs fail immediately with "Object '/e75948a3_d2ca_42b2_bed5_8ecfa8475ee6/zcrhzadtp_habl7t6migbgbz_885916.rem' has been disconnected or does not exist at the server" error event.  Further review of the logs shows this is a Debug level event:

Windows Registry Disclaimer:

Quest does not provide support for problems that arise from improper modification of the registry. The Windows registry contains information critical to your computer and applications. Make sure you back up the registry before modifying it. For more information on the Windows Registry Editor and how to back up and restore it, refer to Microsoft Article ID 256986 “Description of the Microsoft Windows registry” at Microsoft Support.

WORKAROUND:

Please complete the following steps:

• Stop the Core Service
• Open the Registry
• Make the following key changes
  • HKEY_LOCAL_MACHINE\SOFTWARE\AppRecovery\Core\CoreSettings\ClientTimeoutSettings\ReadWriteTimeout to 15 min
  • HKEY_LOCAL_MACHINE\SOFTWARE\AppRecovery\Core\CoreSettings\ClientTimeoutSettings\ConnectionUITimeout to 15 min
  • HKEY_LOCAL_MACHINE\SOFTWARE\AppRecovery\Core\CoreSettings\ClientTimeoutSettings\ReadWriteUITimeout to 15 min

• Close the Registry

• Open Windows Explorer and browse to C:\Program Files\AppRecovery\Core\CoreService\coreadmin

• Find the Web.Config file and open it in Notepad or a similar text editor

• Find key="InMemoryHosting" and set the value to value="false"

• Save and close the file

• Start the Core Service

• Start the Seed import job again