Return
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Title
Error 2258: FATAL cifs_cant_mkdir CIFS can't create the directory (Connection timed out) -
Description
Backup fails with: "Error 2258: FATAL cifs_cant_mkdir CIFS can't create the directory (Connection timed out)"
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Cause
Cause 1:There is a firewall between the repository and ESX servers and ports are closed.Cause 2:The Binding order of Network Cards is wrong.Cause 3:No access rights from vRanger server and ESX hosts to Data Domain repository.Cause 4:Name resolution failing, FQDN resolution not working. -
Resolution
Resolution 1Possible fix Make sure all needed ports are open between ESX Host and the repository.TCP ports that should be open:TCP 22 - SSHTCP 443 - SSLTCP 137 - CIFSTCP 138 - CIFSTCP 139 - CIFSTCP 445 - CIFSResolution 2:Possible fix Chance the Bind order.1) Check that the share has proper share AND folder/file perms for the user used to create the repository.2) vRanger will bind to the first network card that is listed in the binding order: ie:a. Network Connections, Advanced, Advanced Settings, Adapters and Binding.b. The “public” network MUST be first on the binding order.*****Any Repositories must be recreated if the binding order was incorrect when setup*****Resolution 3:If DataDomain, be sure that the cifs add command has been used to allow access from each service console IP and vRanger computer
Resolution 4:
Remove the Repository from the vRanger GUI (Do not deleted any savepoint)
Add a new CIFS Repository
Use the same name as the original one.
If the credentails are fine, use the same ones, confirm that the Repository is accesible, and confirm connection to the repository using CMD ping command.
In the new Repository use the ip address instead of the FQDN name.
Re run the job.