Transfer Failure: Exception from HRESULT: 0x80042318 (4034403)

Transfer Failure: Exception from HRESULT: 0x80042318

AppAssure will need to communicate with the VSS writers on your Agent in order to take a snapshot. This error will occur if there are problems communicating with the VSS writers on the Agent.

Check services.msc and ensure that the Event Services and Volume Shadow Copy service are started on the Agent machine.

Verify in the Event Viewer application logs for any VSS errors and consult the following documentation regarding their event ID:  http://technet.microsoft.com/en-us/library/cc734545(v=ws.10).aspx.

Ensure that your Windows OS is up-to-date with the latest updates from Microsoft.  Double check the Microsoft KBs for any hotfixes related to VSS for your OS.

Restarting the following VSS services may correct the issue:

• COM+ Event System
• Microsoft Software Shadow Copy Provider
• Windows Management Instrumentation
• Volume Shadow Copy

Sometimes, re-registering the following VSS DLLs from a command line prompt will help resolve VSS problems.

• cd %systemroot%\system32
• net stop vss
• net stop swprv
• regsvr32 /s ole32.dll
• regsvr32 /s vss_ps.dll
• regsvr32 /s oleaut32.dll
• vssvc /register
• regsvr32 /s /i swprv.dll
• regsvr32 /s /i eventcls.dll
• regsvr32 /s es.dll
• regsvr32 /s stdprov.dll
• regsvr32 /s vssui.dll
• regsvr32 /s msxml.dll
• regsvr32 /s msxml3.dll
• regsvr32 /s msxml4.dll
• net start swprv
• net start vss

Once the DLLs are registered, reboot the server. If any DLL cannot be registered, reboot the server and register the DLL again.
For more information please follow the link:
http://social.technet.microsoft.com/Forums/en-US/b3e3fc4a-c142-4220-95c1-f69a7624f426/error-0×80042318-vss-when-trying-to-create-a-restoring-point

The following error is also associated with this solution: The transfer failed: 'Call to service method https://IPAddress:8006/apprecovery/api/agent/shadowcopy/writers/ GET failed: Exception from HRESULT: 0x80042318' Exception chain: Exception from HRESULT: 0x80042318 Call to service method https://IPAddress:8006/apprecovery/api/agent/shadowcopy/writers/ GET failed: Exception from HRESULT: 0x80042318 The transfer failed: 'Call to service method https://IPAddress:8006/apprecovery/api/agent/shadowcopy/writers/ GET failed: Exception from HRESULT: 0x80042318' One or more errors occurred.