License Portal Sends Email Alerts About Added Agent Every Hour (4034391)

You might receive email alerts from the License Portal every hour stating that an agent server has been added to the Core, even though the agent server already exists.

You can resolve this issue in one of the two following ways.

You can send an email to License and Upgrade Requests <license@quest.com> with your name and organization to request that your License Portal account be checked for any inconsistencies that could cause these alerts to be sent every hour.

You can also apply a workaround to stop the alerts altogether by completing the following steps:

1. Log on to the license portal, for example, at: https://license.appassure.com.
2. Click your user name at the top, right-hand corner; and then select Personal Settings.
3. Navigate to the Email notifications tab, and clear the check box, A machine has been added.
4. Click Save.