1. Open a command prompt on the agent
2. a. For 64-bit agents, enter: cd "C:\Program Files (x86)\AppAssure Software\Replay Agent\kit"
b. For 32-bit agents, enter: cd "C:\Program Files\AppAssure Software\Replay Agent\kit"
3. Enter: install AAVOLFLT
4. Verify the output. At the end of the output it should say “Installing drivers was successful”. A failure will say something like: “WdfPostDeviceInstall for AAVolFlt failed…The parameter is incorrect.”
5. Enter: install AAFSFLT
6. Verify the output
7. The drivers can also be checked by running sc query at a command prompt. For example:
sc query AAVOLFLT
sc query AAFSFLT
8. Reboot the agent machine