When trying to connect in the Performance Analysis GUI, the following error message is displayed:
Connect to middleware failed Extended Information: Message: Error reported by function Connect.
Component Class: TSCSourceConnection
Error Code: -47 = Connect to middleware failed
Cause: Connect to middleware failed (May be the launcher at the middleware-host="192.168.1.123" is down) - Error Code:-1010101 - Unknown problem. Connect Info: host="192.168.1.123" instance="hostname.domain.com-INSTANCE" port=3566 user="@(#)internal_sc" extra_info1="" extra_info2=""
The Last Error information does not necessarily relate to the last ScapiAccess error message.
Middleware agent is not running.
Check to see if the middleware processes are running. To do this, log into the middleware machine, and run "ps -ef | grep 3566" to see if any processes are running.
To restart the middleware agent processes, please use these steps:
If the middleware machine is Unix/Linux:
1) cd <install_dir>/agents/bin
2) ./quest_launcher_daemon shutdown
3) ps -ef | grep 3566 (kill any remaining procs)
4) ./quest_launcher_daemon start
If the middleware machine is Windows:
Go to Control Panel | Administrative Tools | Services and restart the "QAM launcher 3566" service.