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Title
'Error 0x00004651: Cannot get node content' message box is displayed in the Intrust Manager when -
Description
After Intrust Plug-in for File Access Knowledge Pack has been installed into InTrust 9.5.1, InTrust manager opens 'Data Sources' node with 'Error 0x00004651: Cannot get node content' message box .
When OK button is clicked, Data Sources with title letter from range A-E are only available. -
Cause
The problem appears on machines with both ITEX and ITFA Manager Extensions installed. The ITEX setup does not have ITFA icons included, but ITFA doesn't replace the resource file when run on the machine with ITEX extension installed.
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Resolution
1. Close Intrust Manager,
2. Rename (make a backup of) C:\Program Files\Quest Software\InTrust\Manager \ITRTResources.dll (location may vary depending on install) on Intrust Server box and then replace with file include in attached zip.
3. Start Intrust Manager and confirm Data Sources module is functioning. -
Attachments