Return
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Title
Restore log includes error entries for rofs_cloud_archive_query_file failed -
Description
Restore or Data Copy job completes fine, but the binary logs include error entries:
Starting job 4017 'Restore_Saveset 33_12/31/2021 10:8:23_20393' (Phase 1 , Instance 1) for UID 1File System 13.0.0.8 restoreBuilding list of items to restoreAnalyzing items to restoreRequesting backup indexJob has been assigned device 'Quest QoreStor (DefaultGroup/container) - qorestor'Function rofs_cloud_archive_query_file failed 'No such entry found'--OR--Function rofs_cloud_archive_query_file failed 'Invalid argument(s)'Device 'Quest QoreStor (DefaultGroup/container) - qorestor' has completed its transferFinished job 4017, phase 1 (instance 1)Job Status: Restore CompletedJob completed -
Cause
RDA plugin version 13.0.x.x is calling a newly introduced function that is not present on previous version of QoreStor and other appliances that use RDA protocol. -
Resolution
http:// To avoid getting the error entries, upgrade QoreStor to version 7.1 or higher.
This is a cosmetic issue and does not affect the restore process. Message can be ignored. Change request NV-2134 has been issued to have this nuisance corrected on a future release of NetVault.
If you are having problem restoring from a DR appliance, please refer to NetVault 13.0.3 Restore, Data Copy and Backup Verification Jobs from RDA Devices hang with no data being restored or copied.
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Defect ID
NV-2134