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Title
Error: "There is no disk in the drive. Please insert a disk drive" during backup process -
Description
When trying to perform a backup from workstation, the following error displays:
"There is no disk in the drive. Please insert a disk drive d: (cancel, try again, and continue)"
When the backup is run from the server, the error message does not display.
The Litespeed Enterprise Console is trying to find a d:drive the local machine and not on the server. Navigated to the backup location chose a file name and also tried using a backup device. -
Cause
A third-party application (such as a CD-Burner) has cached the destination drive in the memory of the client, pointing to the wrong destination disk even after specifying write location within LiteSpeed.
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Resolution
Reboot Workstation (PC) to clear the cached info. Restart the LiteSpeed backup process.