Please note that there are different workarounds depending if you are running ITSS 11.4.1 with our without Update 1
WORKAROUND 1 for ITSS 11.4.1 with Update 1
Download the attached file ITSS.ERConnector.Sql.config to the IT Security Search machine
- Browse to c:\Program Files\Quest\IT Security Search\Connectors\EnterpriseReporter
- Rename the current ITSS.ERConnector.Sql.config to .ORG
- Place the new ITSS.ERConnector.Sql.config in this folder
- Restart service "Quest IT Security Search"
- Within ITSS, press CTRL+F5 in order to update the data
WORKAROUND 1 for ITSS 11.4.1 without Update 1
- Download the attached file ITSS.ERConnector.dll to the IT Security Search machine
- Browse to c:\Program Files\Quest\IT Security Search\Connectors\EnterpriseReporter
- Rename the current IITSS.ERConnector.dll to .ORG
- Place the new ITSS.ERConnector.dll in this folder
- Restart service "Quest IT Security Search"
- Within ITSS, press CTRL+F5 in order to update the data
STATUS
Waiting for fix in future release.