MIA Device settings and configuration (4215979)

Devices that are under management but that have not communicated with the appliance in the last 1 to 90 days are considered to be MIA (missing in action) or out-of-reach.

You can configure MIA device settings and manage MIA devices as needed and automatically deleting MIA devices can reduce the need to delete MIA devices manually.

Be aware that the process that deletes MIA devices runs daily at 03:45, and it can delete up to 100 devices during a single run. If there are more than 100 MIA devices to be deleted, or if you must delete devices immediately, consider deleting devices manually.

1. Go to the Devices list: Log in to the KACE SMA Administrator Console, http://KACE_SMA_hostname/admin. On the left navigation bar, click Inventory.
2. Select Choose Action > Configure MIA Settings to display the MIA Settings page.
3. Provide the following information:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
4. Click Save.

Devices are deleted when the deletion process runs daily at 03:45. The process can delete up to 100 devices during a run.

If there are more than 100 MIA devices to be deleted, or if you must delete devices immediately, consider deleting devices manually.