The Windows event log displays the following information:
The Quest KACE Offline Scheduler service terminated unexpectedly. It has done this X time(s).
This message may repeat over and over, increasing in the number of times. This event may be noted as an EVENT ID 1000 and may reference KSchedulerSvc.exe.
To work-around this issue, set the Agent Splash Page Message to the default message instead of leaving it blank.
To set the Agent Splash Page Message:
Note: It is necessary to allow the agents to complete inventory and a scripting update to receive the change. If setting the Agent Splash Page Message to the default does not resolve this situation and both an inventory and scripting update have completed, please contact technical support and include Kapture State logs, if possible.