1. To manually check for updates, go to the appliance Control Panel:
# If the Organization component is not enabled on the appliance, log in to the K1000 Administrator Console, http://K1000_hostname/admin, then click Settings.
# If the Organization component is enabled on the appliance, log in to the K1000 System Administration Console, http://K1000_hostname/system, or select System in the drop-down list in the top-right corner of the page, then click Settings.
2. On the left navigation bar, click Appliance Updates to display the Appliance Updates page. The version of the current Agent bundle appears in the Agent section.
3. Click Check for Update in the Agent section. The appliance checks for updates, and the results appear on the Logs page.
4. To obtain updates:
# Log in to the Quest Support site using your customer login credentials here
# Download the Agent update bundle and save the file locally.
5. Go to the Update Agent Settings page:
# Log in to the K1000 Administrator Console, http://K1000_hostname/admin. Or, if the Show organization menu in admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information.
# On the left navigation bar, click Settings, then click Provisioning.
# On the Provisioning Panel, click Update Agents.
6. Do one of the following:
# If a new update appears in the Available Agent Bundle section, click Apply.
# If you manually downloaded an update, go to the Manually Upload Agent Bundle section, click Browse or Choose File, locate the file that you downloaded, then click Upload.
The new Agent version number appears in the Advertised Updates section, and the Enabled check box in the Agent Settings section is cleared, disabling automatic updates. This enables you to test the updates on selected devices before deploying them system-wide.
7. Specify deployment options In the Agent Settings section. It can be configured so that's it's deployed to a Device Label, selected Devices, or All Devices. It's recommended to deploy to All Devices so that the agents match the server version for compatibility purposes but the option is there to test on certain devices before mass deploying the agent.
8. If you have multiple organizations, repeat 6 for each organization.