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Title
CPUU fails, log does not contain any useful information -
Description
CPUU begins to run but does not complete. When the log is viewed the following is found:
10/02/2007 8:36:27 AM Core [Info] Quest Migration Manager for Exchange Client Profile Updating Utility.
10/02/2007 8:36:28 AM Core [Info] Version 4.3.8.136.
10/02/2007 8:36:29 AM Core [Info] Copyright (C) 2001-2007 Quest Software, Inc.
10/02/2007 8:36:30 AM Core [Info] Computer name: WSNAME.
10/02/2007 8:36:36 AM Core [Info] Current directory is changed to 'C:\Program Files\Common Files\System\MAPI\1033'.
MAPI error.
Error code: 0x80004005
Description: MAPI_E_CALL_FAILED
10/02/2007 8:36:37 AM Core [Info] --- END LOG --- -
Cause
The tool is not configured properly.
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Resolution
Usually the error above indicates that the tool was started directly and there is no file configured which contains the settings.
To start using CPUU an CPUU.bat file has to be created and configured. This file contains all settings and is used to start CPUU.exe.
To create the CPUU.bat the CPUU Configuration Wizard from Resource Kit should be used.
Both files CPUU.exe and CPUU.bat are usually placed in the same directory (folder).
Usually CPUU is executed using a login script (a batch file), the tool can not be executed directly. This batch file calls the .exe and provides the command switches.
For more information see the PDF document UpdatingClientProfile_xxxxxx.pdf (QMM) or ClientProfileUpdatingUtility_4.3_UserGuide_xxxxxx.pdf (EMW) which is included in the software package.