Run the manual install:
To perform manual installation
1. Stop the Quest.InTrust.ItSearch.WebConsole service.
2. Replace the Quest.InTrust.ITSearch.Common.dll file in the IT Search installation folder (C:\Program Files\Quest\InTrust\IT Search) with the file Quest.InTrust.ITSearch.Common.dll that this update provides.
3. Start the Quest.InTrust.ItSearch.WebConsole service again.
To determine if this update is installed, confirm that the file has the correct size and version.
File name: Quest.InTrust.ITSearch.Common.dll
File version after update: 220.127.116.1105
File size after update, in bytes: 123,392
Please note: If you have an InTrust version prior to 11.3, any folder/registry paths referenced may contain a non-Quest branded path.