Some alarms are cleared by the system while others must be cleared by the user.
How do multi-severity & simple alarms get cleared?
This is by design. Whether Foglight clears alarms automatically or it must be done manually depends on the type of rule.
There is a way to automate the few rules to be cleared by system using a script.
If an alarm is created by a multi severity rule it will be cleared by the system when severity returns to normal, or if the user clears the alarm.
If an alarm is created by a simple rule, user intervention is required to clear the alarm.
How can a user identify or differentiate between multi severity rules and simple rules?
Multi severity rules have FATAL, CRITICAL, WARNING, NORMAL conditions on the rule.
Simple rules have only one condition called "FIRE"
PLEASE NOTE: Rules trigger the alarms to fire.
Please contact Support for a script to automatically clear simple alarms.