Return
-
Title
"No suitable Media/Drive pair available", "Running: Waiting for media" error for restore job after tape drive power cycle -
Description
"No suitable Media/Drive pair available" error for restore job after tape drive power cycle.
Unable to restore backups on media after a tape drive power cycle that occurred while a backup wasn't running.
When running a restore a failure can occur.Job status: "Running: Waiting for media"Text log shows:Error 2015/08/27 13:56:34 71 Media SPECTRAWIN2K12 Media 'SPECTRAWIN2K12 27 Aug 13:52-1' will not be used by drive '1-0.0.0 (IBM 03592E08):SPECTRAWIN2K12'Error 2015/08/27 13:56:34 71 Media SPECTRAWIN2K12 Device '1-0.0.0 (IBM 03592E08):SPECTRAWIN2K12' assigned to job failedWarning 2015/08/27 13:56:34 71 Media SPECTRAWIN2K12 No suitable media/drive pair available for job 71 (instance 1)Expanded Log Reference or Trace Content:SCSI >> CMD READ [ 08 01 00 00 01 00 ]SCSI >> CMD SENSE KEY 'MEDIUM ERROR ' [3] - ASC 31 ASCQ 00SCSI >> CMD SENSE INFO 'MEDIUM FORMAT CORRUPTED'TAPESCSI >> Unexpected error reading mediaDEVMGR >> Read 65536 byte block FALSE = bSuccess, 101 = eDevResultDEVMGR >> Send Manager Msg (BEGIN)Job diagnosis shows:Media marked suspect by drive -
Cause
Bug ID: 29339 -
Resolution
WORKAROUND:1. Cancel the restore job.2. Unload the tape from the drive.3. From Explore Storage tab click Explore Tape Storage… button4. Select the tape in the list and click Explore Media.5. Examine and remove all of the savesets on that tape. This will only remove them from the NVBU database. It won’t blank them on the tape.6. Reload the tape into the drive. The media will display as FOREIGN.7. From Manage Devices tab scan the tape.8. There is a known issue (Bug 29671)that will cause the status to not show that the tape is being scanned. It will display as Idle. If the drive should become Offline, you’ll need to click Online to bring it back Online.9. The media will still display as FOREIGN (a known issue Bug 29349) with a status of Idle when the scan has completed. You’ll need to watch the drive’s status to determine when the scan is completed.10. Prior backups on the media should now be restorable. Last backup will not be restorable.11. Future backups to this media will require that the media be blanked first. -
Defect ID
29339 -
Additional Information
Affected Product Versions - NVBU 10.0.5 and 9.2. OS Version - All versions. Hardware - IBM TS1150 standalone tape drive