This issue can impact AppAssure builds 5.4.2.X or earlier.
Stack Trace:
DEBUG 2014-06-16T00:00:01 [120] - Replay.Core.Implementation.Transfer.VolumeTransferJob ()
Transitioning volume transfer phase from <None> to Determining Data To Send
INFO 2014-06-16T00:00:01 [120] - Replay.Core.Implementation.Transfer.VolumeTransferJob (DetermineDataToSendTask AgentDisplayName=Agent VolumeName=/data/p1)
Determining data to send for volume
INFO 2014-06-16T00:00:01 [120] - Replay.Core.Implementation.Transfer.VolumeTransferJob (DetermineDataToSendTask AgentDisplayName=Agent VolumeName=/data/p1)
Volume is dirty or not enabled, so a base image will be performed (Is clean: False, Is enabled: True)
DEBUG 2014-06-16T00:00:03 [120] - Replay.Agent.Client.TransferManagementAgentClient (DetermineDataToSendTask AgentDisplayName=Agent VolumeName=/data/p1)
GET https://Agent:8006/apprecovery/api/agent/transfer/snapshots/864e5e8a-3414-4ebe-8be8-29aaebf45ad3/volumes/~|~~|~%253f~|~Volume%257bebc6bf8f-c7b5-ff93-cd3a-95614707960f%257d~|~/blocks/allocated failed with HTTP status code InternalServerError
ERROR 2014-06-16T00:00:03 [120] - Replay.Core.Implementation.Transfer.VolumeTransferJob (DetermineDataToSendTask AgentDisplayName=Agent VolumeName=/data/p1)
Error determining data to send for volume
WCFClientBase.ClientServerErrorException: Call to service method https://Agent:8006/apprecovery/api/agent/transfer/snapshots/864e5e8a-3414-4ebe-8be8-29aaebf45ad3/volumes/~|~~|~%253f~|~Volume%257bebc6bf8f-c7b5-ff93-cd3a-95614707960f%257d~|~/blocks/allocated GET failed: Out of memory ---> System.OutOfMemoryException: Out of memory
at (wrapper managed-to-native) object:__icall_wrapper_mono_array_new_specific (intptr,int)
If you are experiencing this product defect, please upgrade your AppAssure Core and Agent(s) to build 5.4.3.106 to resolve the issue. It is strongly recommended to download and install the latest Update Patch as well.
For more information on upgrading your AppAssure Core to 5.4.3.106, please reference Knowledge Article 129085 - How to Upgrade the AppAssure Core.
For more information on the AppAssure Patching process, please reference Knowledge Article 126791 - Applying Patches to the 5.4.X Core.
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